Last Updated: 13/08/2024

At Meiruyue Cake, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way. By using our website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

1.1. Personal Information: When you make a purchase, register an account, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details.

1.2. Non-Personal Information: We may collect non-personal information about your visit to our website, such as your IP address, browser type, pages viewed, and time spent on our site. This information is used to improve our website and services.

1.3. Cookies: We use cookies to enhance your experience on our website. Cookies are small data files that are stored on your device. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

2. How We Use Your Information

2.1. To Process Orders: We use your personal information to process and fulfil your orders, including sending order confirmations, shipping notifications, and handling payments.

2.2. To Improve Our Services: Non-personal information is used to analyse website traffic, improve our services, and customise your experience on our website.

2.3. Marketing Communications: With your consent, we may use your contact information to send you promotional offers, newsletters, and updates. You can opt out of these communications at any time by following the unsubscribe instructions in the email or contacting us directly.

2.4. Customer Support: We may use your information to respond to your inquiries, provide customer support, and improve our services.

3. How We Share Your Information

3.1. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in processing payments, delivering orders, or providing marketing services. These providers are required to protect your information and use it only for the purposes specified by us.

3.2. Legal Requirements: We may disclose your information if required by law, to protect our rights, or to comply with a judicial proceeding, court order, or legal process.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

4. Data Security

4.1. We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

5.1. Access and Correction: You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us.

5.2. Data Deletion: You can request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

5.3. Opt-Out: You have the right to opt out of receiving marketing communications from us at any time. Simply follow the unsubscribe instructions in the email or contact us directly.

6. Third-Party Links

6.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

7. Children’s Privacy

7.1. Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it.

8. Changes to This Privacy Policy

8.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.


Data Protection - 數據保護

Your Privacy Matters - 您的隱私非常重要

1. Commitment to Privacy: At Meiruyue, we are committed to protecting your privacy and ensuring your personal information is handled with the utmost care and security. This policy outlines how we collect, use, and safeguard the data you provide when using our website or services.

   隱私承諾: 在美如月，我們致力於保護您的隱私，並確保您的個人信息得到充分的關注和安全處理。本政策概述了我們如何收集、使用和保護您在使用我們的網站或服務時提供的數據。

2. What Data We Collect: When you interact with our website or place an order, we collect certain personal details necessary to process your request and enhance your experience. This includes your name, email address, phone number, delivery address, and payment information. Additionally, we may collect non-personal data such as your browsing behavior on our site to improve our services and functionality.

   我們收集的數據: 當您與我們的網站互動或下訂單時，我們會收集一些必要的個人詳細信息，以處理您的請求並改善您的體驗。這包括您的姓名、電子郵件地址、電話號碼、送貨地址和支付信息。此外，我們可能會收集非個人數據，例如您在我們網站上的瀏覽行為，以改善我們的服務和功能。

3. How We Use Your Data: The information you provide is used for several purposes, including processing your orders, facilitating deliveries, and managing customer support queries. Your contact details may also be used to send you updates about your orders or promotional materials, but only if you have consented to receive such communications.

   我們如何使用您的數據: 您提供的信息用於多個目的，包括處理您的訂單、促進送貨以及管理客戶支持查詢。如果您已同意接收此類通信，我們也可能會使用您的聯絡詳情發送有關您訂單的更新或促銷資料。

4. Data Sharing: We do not sell or share your data with unauthorized third parties. However, we may share your information with trusted partners, such as payment processors or delivery services, to ensure the smooth completion of your order.

   數據共享: 我們不會向未經授權的第三方出售或分享您的數據。然而，我們可能會與值得信賴的合作夥伴（例如支付處理器或快遞服務）共享您的信息，以確保順利完成您的訂單。

5. Your Rights Regarding Your Data: You have the right to access, update, or delete the personal information we hold about you. If you wish to review or modify your data, you can contact our customer support team, and we will assist you promptly. Additionally, you can withdraw your consent for marketing communications at any time by email.

   您對自己數據的權利: 您有權訪問、更新或刪除我們持有的有關您的個人信息。如果您希望查看或修改您的數據，請聯絡我們的客戶支持團隊，我們將迅速協助您。此外，您可以隨時通過電子郵件撤回對市場推廣通信的同意。

6. How We Protect Your Data: We prioritize the security of your information and implement industry-standard measures to safeguard it. Our website uses secure servers and encryption protocols to ensure your data remains protected during transmission. Payment details are processed through secure third-party payment gateways, and we do not store sensitive financial information on our servers.

   我們如何保護您的數據: 我們優先考慮您的信息安全，並實施行業標準措施來保護它。我們的網站使用安全服務器和加密協議，以確保您的數據在傳輸過程中的安全。支付信息通過安全的第三方支付網關進行處理，我們不會在服務器上存儲敏感的金融信息。

7. Ongoing Security Measures: Despite our robust security measures, no system is completely immune to risks. We continuously monitor and update our practices to address potential vulnerabilities and ensure your data remains secure.

   持續的安全措施: 儘管我們已采取強有力的安全措施，但無系統可以完全免受風險。我們不斷監控並更新我們的做法，以應對潛在的漏洞，確保您的數據保持安全。