Terms and Conditions

Welcome to Meiruyue Cake. These Terms and Conditions outline the rules and regulations for using our website and services. By accessing this website and/or making a purchase, you agree to comply with these terms in their entirety. We encourage you to read them carefully.

  1. General

    1.1. By utilizing our website, you agree to adhere to these Terms and Conditions.

    1.2. Meiruyue Cake reserves the right to amend or update these terms at any time. Changes will take effect immediately upon being posted on the website.

    1.3. It is your responsibility to periodically review these terms to stay informed of any updates.

    (使用我們網站表示您同意遵守這些條款和條件。美如月蛋糕保留隨時修改或更新這些條款的權利，變更將在網站上發布後立即生效。您有責任定期查看這些條款以了解任何更新。)

  2. Products

    2.1. We endeavor to provide accurate descriptions of our products; however, slight variations in color, design, and appearance may occur.

    2.2. All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice.

    2.3. Custom orders and special requests may be subject to additional terms and conditions, which will be communicated during the ordering process.

    2.4. We cannot entertain complaints regarding taste, as our recipes are tested and made with high-quality ingredients.

    (我們努力提供準確的產品描述；然而，顏色、設計和外觀可能會有所不同。所有產品均以庫存為準，且我們保留隨時停產任何產品的權利，恕不另行通知。定制訂單和特殊要求可能需要遵循額外的條款和條件，這些條款將在訂購過程中告知您。我們無法接受有關口味的投訴，因為我們的食譜經過測試並使用高品質的成分製作。)

  3. Orders and Payments

    3.1. Orders must be placed through our website or by contacting our store directly.

    3.2. Payment is required at the time of order placement. We accept major credit cards, debit cards, and other payment methods specified on our website.

    3.3. We do not guarantee that we will always be able to accommodate orders if we are fully booked.

    3.4. Once an order is confirmed, it cannot be canceled. Please review your order carefully before finalizing the submission.

    (所有訂單必須通過我們的網站或直接聯繫我們的商店進行。訂購時需支付款項。我們接受主要信用卡、借記卡和網站上指定的其他支付方式。如果我們的訂單滿了，我們無法保證能夠滿足訂單的要求。一旦訂單確認，即不可取消。請在提交訂單前仔細檢查訂單。)

  4. Shipping, Delivery, and Pickup

    4.1. Delivery services are available within specified areas. Delivery fees and estimated times will be provided during checkout.

    4.2. Meiruyue Cake is not liable for delays caused by factors beyond our control, including but not limited to weather conditions, traffic, or issues with carriers.

    4.3. It is your responsibility to ensure that the delivery address provided is accurate and accessible; we are not liable for orders delivered to incorrect addresses.

    4.4. Please check your order during pickup. We cannot accept complaints after the fact.

    4.5. Once the order has been handed over during collection, we bear no responsibility for the cake or any damages that may occur.

    (配送服務僅限於特定區域。我們將在結賬時提供送貨費用和預估時間。美如月蛋糕不對因我們無法控制的因素（例如天氣、交通或運輸公司問題）造成的延遲負責。您有責任確保提供的送貨地址正確且可通行；我們不對送錯地址的訂單承擔責任。請在提貨時檢查您的訂單。事後我們無法接受投訴。一旦在提貨時交付訂單，我們對蛋糕或任何損壞不再承擔責任。)

  5. Returns and Refunds

    5.1. Due to the perishable nature of our products, all sales are considered final. We do not accept returns or provide refunds unless the product is defective or incorrect.

    5.2. If you receive a damaged or incorrect product, please notify us within 24 hours of receipt. We will work with you to resolve the issue, which may include replacement or partial refund at our discretion.

    (由於我們產品的易腐性，所有銷售均被視為最終銷售。我們不接受退貨或提供退款，除非產品有缺陷或不正確。如果您收到的產品損壞或不正確，請在收到後 24 小時內通知我們。我們將與您合作解決問題，可能包括根據我們的自行裁量進行替換或部份退款。)

  6. Allergies and Dietary Restrictions

    6.1. We offer products that may contain allergens such as nuts, dairy, eggs, gluten, and soy. It is your responsibility to inform us of any allergies or dietary restrictions at the time of order.

    6.2. While we take precautions to minimize cross-contamination, we cannot guarantee that our products are entirely free from allergens.

    (我們提供的產品可能含有過敏原，例如堅果、乳製品、雞蛋、麩質和大豆。您有責任在下訂單時告知我們任何過敏或飲食限制。我們雖然採取預防措施以盡量減少交叉污染，但我們無法保證我們的產品完全不含過敏原。)

  7. Intellectual Property

    7.1. All content on this website, including but not limited to text, images, graphics, and logos, is the property of Meiruyue Cake and is protected under copyright and other intellectual property laws.

    7.2. You are not permitted to reproduce, distribute, or utilize any content from our website without receiving our express written consent.

    (本網站上的所有內容，包括但不限於文本、圖像、圖形和標誌，均為美如月蛋糕的財產，受版權及其他知識產權法的保護。未經我們明確書面許可，您不得複製、分發或使用網站上的任何內容。)

  8. Limitation of Liability

    8.1. Meiruyue Cake is not liable for any indirect, incidental, or consequential damages arising from or related to your use of our website or products.

    8.2. Our liability for any claims related to the purchase of our products is limited to the amount paid for the specific product in question.

    (美如月蛋糕不對因您使用我們的網站或產品而產生或與之相關的任何間接、附帶或衍生損害承擔責任。我們對於與購買我們產品相關的任何索賠的責任僅限於該特定產品的支付金額。)

  9. Governing Law

    9.1. These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom, and you irrevocably submit to the exclusive jurisdiction of the courts located therein.

    (這些條款和條件受英國法律管轄並據此解釋，您不可撤回地提交該地區法院的專屬管轄權。)

  10. Contact Us

  1. If you have any questions or concerns regarding these Terms and Conditions, please do not hesitate to reach out to us.

    (如果您對這些條款和條件有任何問題或擔憂，請隨時與我們聯繫。)